Privacy Policy

Last Updated: January 21, 2026

1. Information We Collect

At IQAdda, we collect the following types of information to provide and improve our services:

1.1 Account Information

  • Name and username
  • Email address
  • Phone number (optional)
  • Profile picture (if provided)
  • Password (encrypted and securely stored)

1.2 Device Information

  • Device type and model
  • Operating system and version
  • Unique device identifier (device ID)
  • Mobile network information
  • IP address

1.3 Usage Data

  • Features and services you use
  • Time spent on the app
  • Quiz and test attempts
  • Performance metrics and scores
  • Learning progress and history

1.4 Location Data

  • Approximate location based on IP address
  • Precise location (only with your explicit consent)

1.5 Permissions and Access

  • Camera access (for scanning features)
  • Storage access (for saving content offline)
  • Notification access (for reminders and updates)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our services
  • Personalization: To personalize your learning experience and recommendations
  • Progress Tracking: To track your progress and provide detailed insights
  • Communication: To send you important updates, notifications, and promotional content
  • Analytics: To analyze usage patterns and enhance the app functionality
  • Security: To prevent fraud, abuse, and ensure the security of our platform
  • Customer Support: To respond to your queries and provide assistance
  • Research: To conduct research and develop new features

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your data only in the following circumstances:

3.1 Service Providers

We may share data with third-party service providers who help us operate our platform, such as:

  • Cloud hosting services (e.g., AWS, Google Cloud)
  • Analytics services (e.g., Google Analytics)
  • Push notification services
  • Email marketing services
  • Payment processors (for premium features)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal requests from law enforcement authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

3.4 With Your Consent

We may share your data with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
  • Authentication: Secure authentication mechanisms including JWT tokens
  • Access Control: Limited access to personal data based on role and need
  • Regular Audits: Periodic security audits and vulnerability assessments
  • Secure Storage: Passwords are hashed using bcrypt/argon2
  • Device Binding: Sessions are bound to device fingerprints

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

  • Active Accounts: Data is retained while your account is active
  • Deleted Accounts: Data is deleted within 30 days of account deletion request
  • Logs: Security and access logs are retained for 90 days
  • Analytics: Anonymized analytics data may be retained indefinitely

6. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Restrict: Request restriction of data processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@iqadda.in

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze app usage and performance
  • Provide personalized content and recommendations
  • Improve security and prevent fraud

You can manage or disable cookies through your device settings. However, this may affect app functionality.

8. Third-Party Services

Our app may integrate with third-party services, including:

  • Google Play Services: For app functionality and analytics
  • Firebase: For push notifications and analytics
  • Payment Gateways: For premium subscriptions

These services have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for major changes)
  • Displaying a prominent notice in the app

Continued use of the service after changes constitutes acceptance of the new policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Grievance Officer

As required under the IT Act, we have designated a Grievance Officer to address your privacy concerns:

  • Name: [Grievance Officer Name]
  • Email: grievance@iqadda.in
  • Phone: [Contact Number]
  • Address: [Grievance Officer Address]